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We recommend browsing the Emirates FAQs for answers to common questions. If you are unable to find the answers you need, we will be happy to respond to any queries promptly, either online or by telephone.

Electronic ticket refund request
Request a refund of your Electronic Ticket, as long as your booking and payment were made online at emirates.com Electronic ticket refund request
Fare quote enquiry
If you live in one of the countries where online booking is currently unavailable, you may ask for a quote here. Fare quote enquiry
Online Booking query
Our customer service staff will be happy to help if you have any queries about the online booking process. Online Booking query
Skywards account query
If you are a Skywards member and have a query about your account or Miles, our Skywards customer service staff are ready to assist you at skywards.com Skywards account query
Business Rewards: Claim Missing Miles
As a Business Rewards member, you can claim missing Business Rewards Miles if your booking and payment were made online. Business Rewards: Claim Missing Miles
TradeNet Registration
Welcome to Emirates Dubai Stopovers Travel Agent TradeNet Registration. TradeNet Registration